We match certified utility professionals with jobs.

Our company provides skilled and certified professionals to utilities across the United States for water treatment, distribution, wastewater, collections, project startup and emergency services.

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About Operational Technical Services

Operational Technical Services (OTS) was founded in 2020 during the Covid pandemic to provide necessary resources to the public and private utility sector. OTS recognizes the industry's need to find qualified and certified professionals to an industry that rarely utilizes outside assistance. Since then OTS has worked alongside utilities across the United States in filling over 200+ positions. OTS doesn’t just provide matchmaking between clients and candidates, we believe in making sure that the needs of each are met. Because of this, OTS has become synonymous with finding qualified talent and meeting the needs of the industry.

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For workers

Valuing Our Workers: OTS Believes in Exceptional People

OTS believes in our candidates! Every candidate that is hired by OTS is an OTS employee with access to health benefits including medical, dental and vision, sick time and weekly pay. Every OTS candidate works with their recruiter to obtain their goals with weekly check-ins once employed.

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For clients

Valuing Our Clients: Empowering You with Exceptional Service

OTS values its clients.  Every client is assigned an account representative that consistently checks in with them to make sure that the candidate is everything that the client needs. Ensuring if the needs change there is someone there that can pivot and see those needs addressed.

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Our Services

We provide the following services and more in all 50 states.
Augmented Staffing and Recruiting

Our dedicated recruiters along with the OTS process make sure that you receive the most qualified candidate for the position. At OTS we strive to provide you with the best customer service which will allow you to best serve your rate payers!

Operations and CIP Support

Augmented staff are capable of so much more than just operator duties and maintenance functions! For your capital projects a candidate with an operation or maintenance background can bring a valuable perspective in order to better assist your team.

Emergency Response and Recovery Operations

Suffering from an Act of God?  Operators and Maintenance Staff can be brought in to augment current staff that are at home making sure that their families are safe and cared for.  OTS Staff can be mobilized quickly and with the right hardware, can have water and wastewater systems up and running in no time.

Reliable Construction and Engineering Support

For engineering projects, especially treatment process updates, OTS can provide specialized staff with relevant experience. OTS has staff members that have been through process startups that are able to provide valuable insights so that time, resources and rate payer’s dollars are not wasted.

OTS Job Openings

OTS’s Job Board has the latest job openings and all the details you need, be it location, pay wage and position duties across the United States. The Job Board is updated in real time, so you have access to all open positions at OTS.

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Our Customers' Testimonials

Don't just take our word for it, see what our customers have to say about us

"Saying OTS has helped me to find high value employers in the fields and locations I truly desired would be an understatement. The most valued part of the service for me, is their ability to expedite the process connecting me with the employer, which has saved me enormous amounts of time and energy. Richard has provided me with the best customer service I have received from any business, work related or not. He has gone way above and beyond my expectations to provide the help and information I requested, and continually kept me updated throughout the process. Can't say enough about Richard and OTS! Thank you!"

Anthony Epolito
Wastewater Operator

“Hannah has always been upfront about job opportunities and she is always willing to help when I need assistance on logistics that I don’t understand. I have enjoyed working with the OTS company, specifically Hannah, and look forward to continuing our partnership. Everyone in the company has been nice and from what I can see are supportive of the operator's needs. Keep up the great work OTS. Looking forward to future endeavors with you all as time permits. Thank you all."

William Rogers
Wastewater Plant Operator

“Being unemployed is a situation that no one ever wants to go through in life. The constant stress of looking for work or interviewing, and not finding employment can sometimes be too much to bear. OTS acted as a bridge between unemployment and getting back in the workforce. The service they provided was truly a blessing for me and my family and it came at a time we needed it the most. After being out of work for just over a year, contract work allowed me to ease back into the field without the pressure of being on probation which ultimately let me find my groove and return my confidence. OTS support staff is also there every step of the way. Everything from getting you placed to meeting and fulfilling all your needs while on assignment.”

Bradley Clark
Wastewater Operator

"Looking for a new job is always stressful and generally disappointing. Once, I applied for one job over the internet. My email was blasted by every kind of employment agency you can imagine. Most are just programs trying to sell you something. When I got an email from Richard Hedges from OTS asking if I could call him and talk about possible job opportunities I was surprised. When I called and Richard actually answered the phone I almost fell out of my chair! My experience with OTS has been completely positive and Richard has genuinely worked with me to help me find employment that is suited to me and my particular skill set. I will be recommending OTS to all of my friends in the water industry."

Raymond Wagner
Water Treatment & Distribution Operator

“I would like to thank Hannah Blair and OTS LLC for providing myself with such a great opportunity to jump start my career in the water industry. They, especially Hannah, always provided me with everything I needed for my job task and constantly checked in to see if I was happy professionally and personally. I knew without a doubt I could voice my concerns or needs and not feel judged but supported. I would love to work with OTS in the future if the right opportunity presented itself. Thank you so much Hannah Blair and OTS!"

Herman Magana Bugarin
Water Utility Maintenance Worker

Upcoming Events

Stay connected with the latest in the industry. From fairs to exhibitions and more, we keep you informed about where we'll be and provide access to exciting career possibilities.

OTS leadership will be attending the WEF/AWWA Utility Management Conference in Portland, OR from February 13-16, 2024

OTS and WFRS leadership will be attending the AWWA 2024 Pacific Water Conference in Honolulu, HI between February 20-22nd, 2024

OTS is a Sponsor at the TWUA North Central Texas Regional's Golf Tournament being held on March 1, 2024! See you on the links!

OTS will be exhibiting at the Florida Water Resources Conference in Kissimmee, Florida on April 2-6, 2024. Please feel free to stop by our booth and meet the great team at OTS.

OTS will be exhibiting at the Texas Water 2024 Conference in Fort Worth Texas! Come visit us between April 9-12, 2024 at our booth and meet our amazing team and collect some OTS swag!